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Greenfix Property Care career site
Saudi Arabia

Customer Service Representative

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Director Talent MBA in Human Resources

Basic Requirements:

  • High school diploma or equivalent; college degree is a plus.
  • Very good verbal and written communication skills.
  • Very good verbal and written English skills (B1 or above)
  • Proficiency in using computers and basic software.
  • Ability to handle Inbound calls professionally and efficiently.
  • Strong problem-solving and multitasking abilities.
  • Customer-focused attitude with a calm and empathetic approach.
  • Willingness to work flexible shifts, including evenings, weekends, and holidays.
  • Willing to work on hybrid work environment (min 40% presence from site).
  • Previous call center or customer service experience is preferred but not required.

Key Responsibilities:

  • Answer incoming calls and respond to customer inquiries.
  • Outbound calling to interested customer and marking down their interest
  • Provide accurate information and resolve issues promptly.
  • Document interactions and update customer records.
  • Follow communication scripts and company procedures.
  • Escalate complex issues to supervisors when necessary.
Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Customer Service
  • Industries IT Services and IT Consulting

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GreenFix creates and maintains vibrant, low-maintenance green spaces—offering vertical gardens, smart irrigation, seasonal plant swaps, and troubleshooting for property managers and developers.

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