Egypt
IT Help Desk
Responsibilities
- Provide immediate first level support; Whether via phone or remote access including to problem resolution for software/hardware.
- Routine maintenance of the HW and SW according to agreed plans.
- Perform minor software and minor hardware repairs.
- Diagnosing errors, troubleshoot & maintain network connections or any other computer systems.
- Maintain inventory of all IT equipment.
- Handle all documentation for hardware and software, maintenance and problem resolutions.
- Properly escalate unresolved queries to the next level of support or external consultant.
- Manage PC setup and deployment for new employees using standard hardware, images and software
- Maintain network servers such as file servers, AD, Print server....etc
- Support LANs, WANs, network segments, Internet, and intranet systems.
Job Requirements
BC. S in Computer Science or a related discipline
Experience:3-6 Years’ experience
Excellent usage of Google Suite
Knowledge in active directory is a MUST
Perfect English Language is a MUST
Knowledge in networking (VPN, virtualization, and firewall) “Mandatory”
Knowledge in switches and routers “Mandatory”
Knowledge in servers and storage (Dell, HP, IBM …. etc)
Knowledge in VMware
CCNA & MCSE knowledge
Experience:3-6 Years’ experience
Excellent usage of Google Suite
Knowledge in active directory is a MUST
Perfect English Language is a MUST
Knowledge in networking (VPN, virtualization, and firewall) “Mandatory”
Knowledge in switches and routers “Mandatory”
Knowledge in servers and storage (Dell, HP, IBM …. etc)
Knowledge in VMware
CCNA & MCSE knowledge
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Job Id: aLdY3R4Y4+rl7iPjaratExwaYr7TAGMKUeBayhsomAywr8qseb1jpbnG+iaxeXsd4/e2GzW91Z1dIQcKax7v97qem+YRJH0pLboRrGHOV8e8vl0FjNqvPBatNTuMBgtN9TbwGE1fOcKvijw=
- Locations
- Egypt
About Greenfix Property Care
GreenFix creates and maintains vibrant, low-maintenance green spaces—offering vertical gardens, smart irrigation, seasonal plant swaps, and troubleshooting for property managers and developers.
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