Job Summary:

Join the Chicago's oldest Pizza chain since 1959. Aurelio’s® is looking for self-starters, creative, motivated, kind, and hospitable candidates with strong work and self-awareness.

The Shift Leader / Assistant Manager is responsible for overseeing the restaurant's operations during assigned shifts, ensuring exceptional customer service, quality food preparation, and a well-coordinated team. This role involves supervising staff, handling customer interactions, maintaining restaurant standards, and assisting in various operational duties to ensure the restaurant runs efficiently.

Key Responsibilities:

• Oversee restaurant operations during your shift, including dining room, carryout, and delivery services.
• Supervise and coordinate servers, carryout, delivery drivers, and kitchen when necessary.
• Ensure timely and accurate preparation of orders for both dine-in and takeout/delivery customers.
• Address customer inquiries, complaints, and feedback in a professional and courteous manner.
• Monitor food quality, portion sizes, and presentation to maintain high standards.
• Assist with opening and closing procedures, including cash handling and end-of-shift reports.
• Ensure that all health, safety, and cleanliness standards are met during your shift.
• Help train new employees and provide guidance to existing staff to ensure high performance.
• Monitor inventory and assist in placing orders for food, beverages, and supplies as needed.
• Ensure the restaurant complies with local health and safety regulations, including maintaining proper certifications.

Qualifications:

• High school diploma or equivalent; college degree is preferable.
• 1-2 years of experience in supervisor/manager positions (preferably restaurant experience, including full service, fast food, or convenience store).
• Must be a minimum of 18 years of age.
• Strong verbal and written communication skills, capable of communicating effectively with customers and co-workers.
• Must have reliable personal transportation, a valid driver’s license, and proof of insurance.
• Ability to lead and motivate a team in a fast-paced environment.
• Familiarity with restaurant health and safety standards.
• Basic knowledge of financial responsibilities, such as cash handling and inventory management.
• Ability to work flexible hours, including nights, weekends, and holidays.

Preferred Qualifications:

• Previous experience in a pizzeria is a plus.
• Familiarity with Chicago’s local restaurant scene and customer preferences.

• What We Offer:
• Competitive wage.
• Opportunities for advancement into higher management roles.
• Employee discounts on food and beverages.
• A supportive and positive work environment.

Job Types: Full-time, Part-time

Pay: From $17.00 per hour

Benefits:

• Employee discount

Work Location: In person